Privacy Policy
Last updated: September 2026
Tidal Mechanical & Electrical Services respects your privacy and is committed to protecting the personal information you provide when using this website or contacting our team.
This policy explains what information we collect, how it may be used and the rights available to you.
Information We Collect
We may collect personal information when you complete a contact form, email us, telephone us or otherwise communicate with Tidal. This information may include:
– Your name
– Your email address
– Your telephone number
– Your company or organisation
– Project details and enquiry information
– Any other information you choose to provide
We may also collect limited technical information about visits to the website, such as browser type, device information, pages viewed and general usage data.
How We Use Your Information
We may use your information to:
– Respond to enquiries and project requests
– Provide information about our services
– Prepare quotations or discuss potential work
– Deliver and manage agreed services
– Maintain business and project records
– Improve our website and customer experience
– Meet legal, regulatory or contractual obligations
We will only use personal information where we have a lawful reason to do so.
Sharing Your Information
We do not sell or rent personal information.
Information may be shared with trusted service providers, professional advisers, project partners or authorities where this is necessary to respond to an enquiry, deliver services, operate the website or comply with a legal obligation.
Any third party handling personal information on our behalf is expected to protect it appropriately and use it only for the agreed purpose.
Cookies and Website Analytics
This website may use cookies and similar technologies to support essential website functions, understand how visitors use the site and improve its performance.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website operate.
Data Security and Retention
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or reporting requirements.
Your Rights
Depending on the circumstances, you may have the right to:
– Request access to the personal information we hold about you
– Ask for inaccurate information to be corrected
– Request deletion of your information
– Restrict or object to certain uses of your information
– Request the transfer of your information
– Withdraw consent where processing is based on consent
You also have the right to raise a concern with the Information Commissioner’s Office at [ico.org.uk](https://ico.org.uk/).
Third-Party Links
Our website may contain links to third-party websites. Tidal is not responsible for the privacy practices or content of external websites, and we recommend reviewing their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy when our services, website or legal obligations change. The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Tidal Mechanical & Electrical Services
Email: info@tidalmepservices.com
Telephone: 07792 164 770